Running and marketing a franchise business comes with its own set of unique challenges. Make sure that you're equipped with the tools to maximize profit and minimize hassle.
We always knew our users were the best... and our data holds the proof! As we head into 2017, we wanted to give Thanx to our super users from 2016. For the third year in a row, we're acknowledging our outstanding Thanx-ers in our annual Thanx awards (basically the Oscars of loyalty). All of our merchants have extraordinary VIP customers, but these customers in particular really stood out. From frequency to advocacy to feedback, you'll be amazed at how these VIPs engaged with their favorite merchants.
Building customer loyalty is about more than your loyalty program... it's about creating a company culture that celebrates customers. Here's how brands have put their customers at the heart of their brand mission.