CUSTOMER RETENTION STRATEGIES THAT WORK

Mar 24, 2017 | Customer Retention Strategies That Work

Five Pizza Marketing Strategies for 2017

Pizza is potentially the most delicious food on the planet... but it's also one of the most competitive businesses to run. Pizza restaurants must not only excel at making pie, but also out-market competing pizza joints. In this post, we look at 5 marketing strategies to help you beat the competition in 2017:

The pizza market continues to grow, and the big players continue to innovate: From Pizza Hut doubling down on mobile ordering growth, to Dominos going to "zero-click" ordering, everyone is trying to leverage technology to better serve their customers while standing out from the crowd.

To succeed in this environment, Here are the top five pizza marketing strategies you're not using that lead to increased revenue and drastically improved customer satisfaction. 

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Feb 27, 2017 | Customer Retention Strategies That Work

How C-Stores can Fight Competition (and win)

True to the category name, everything about C-Stores is designed for convenience. They are easy to access, easy to navigate, and are typically open around the clock. But savvy owners and marketers are realizing that relying on location and convenience alone isn’t enough when you’re looking to drive revenue.

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Feb 20, 2017 | Customer Retention Strategies That Work

5 Ways Convenience Stores are Failing at Customer Loyalty

When it comes to customer loyalty, a few business verticals are known for their heroic efforts — airlines, grocery stores, and even coffee shops (with Starbucks as the shining example). However, convenience stores haven’t done a good job of building customer loyalty, even though they could benefit immensely from customer retention. 

 

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Feb 15, 2017 | Customer Retention Strategies That Work

How New Technology is taking the Franchise Marketing Challenge into Account

Running  and marketing a franchise business comes with its own set of unique challenges. Make sure that you're equipped with the tools to maximize profit and minimize hassle.

 

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Feb 13, 2017 | Customer Retention Strategies That Work

Why Customer Satisfaction Surveys are the Pulse of Your Business

How satisfied are your customers? How do you know? Using Net Promoter Score and mobile-based feedback could change the way you collect customer data.

For restaurants and retailers, Net Promoter Score is the most valuable way to survey for customer satisfaction and feedback data. Unlike traditional feedback, NPS allows merchants to track customer satisfaction over time, granting them performance data across their entire brand, and all the way down to the individual store level.

 

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Feb 1, 2017 | Customer Retention Strategies That Work

Announcing: Net Promoter Score Upgrade!

How satisfied are your customers? How do you know? Using Net Promoter Score and mobile-based feedback could change the way you collect customer data. 

For restaurants and retailers, Net Promoter Score is the most valuable way to survey for customer satisfaction and feedback data. Unlike traditional feedback, NPS allows merchants to track customer satisfaction over time, granting them performance data across their entire brand, and all the way down to the individual store level.

 

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Jan 18, 2017 | Customer Retention Strategies That Work

How to Choose a Customer Loyalty Program

There are so many different types of loyalty programs out there: from the ancient yet ubiquitous punch card, to the high-tech loyalty app (and everything in between). But with infinite variations on loyalty, how do you decide which approach is right for your brand? Consider these four points as you narrow down your company’s loyalty search.

 

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Dec 23, 2016 | Customer Retention Strategies That Work

Building a Restaurant Culture Around Loyalty

Building customer loyalty is about more than your loyalty program... it's about creating a company culture that celebrates customers. Here's how brands have put their customers at the heart of their brand mission. 

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Dec 16, 2016 | Customer Retention Strategies That Work

Five Steps to Building a Loyalty Program that Drives Revenue

Your loyalty program can be the backbone of your data collection, your customer outreach, and your marketing efforts. When executed well, it can also be an enormous profit-driver for your restaurant. Below are five loyalty program best practices that drive revenue by delighting your customers. 

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Dec 7, 2016 | Customer Retention Strategies That Work

Acquisition vs. Retention: Why your dollars go further with existing customers

Your repeat customers are your business' greatest asset, and your best bet for generating recurring revenue. Here's what all businesses should know about customer retention — and a strong case for why you should ALWAYS opt to give a little more love to your existing customers. 

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About this Blog

Analysis of the customer retention strategies that work. Discover innovative tactics and strategies that increase the return on loyalty investment.

 

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