WHY THANX

Jul 26, 2017 | Evaluating Customer Loyalty Programs | Why Thanx

Building Customer Loyalty in 5 Simple Steps: Presentation Recap

From collecting better data to speaking to your customers in ways that resonate, there are many different steps businesses can take to build loyalty among their customer base.

Thanx teamed up with Main Street Hub to bring merchants more information on ways they can build customer loyalty — combining our expertise in loyalty, data, and social media, we covered a ton of ground in the 45-minute webinar. Here's a recap for those of you who missed it. 

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Jul 11, 2017 | Evaluating Customer Loyalty Programs | Why Thanx | building loyalty

Apple Pay + Thanx: Seamless Customer Experience

 

Thanx has always worked with Apple Pay automatically— no additional integrations required. Here's why we believe that customers should be given options for how to pay when it comes to loyalty programs — and why successful loyalty programs MUST work flawlessly with Apple Pay. 
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Jul 10, 2017 | Why Thanx

Thanx Poised for Growth With New Office in Denver and Hiring of New Sales VP

Thanx, which empowers merchants to grow their business through deeper customer loyalty, today announced the opening of a new office in downtown Denver to accommodate a rapidly growing sales team and leverage the area’s growing high-technology talent pool.

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Jun 21, 2017 | Evaluating Customer Loyalty Programs | Why Thanx | building loyalty

The Punch Card Problem: How your loyalty program is hurting your VIP customers

Punch cards might drive increased visits — but if you don't know who your best customers are, you're doing damage to your brand long-term. A great loyalty program should not only drive increased visits, but give you a way to connect with your customers directly.

Your loyalty program should do more than track and accrue your customer's loyalty points... modern, data-driven loyalty programs are the future of business intelligence for brick-and-mortar businesses. Here's why punch cards fall short when it comes to identifying and rewarding your best customers. 
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May 23, 2017 | Why Thanx

Interview with Thanx at NRA

With NRA 2017 ending today, we wanted to provide a glimpse into some of the conversations that our staff is having in the booth with restaurateurs. The beauty of Thanx is that it works for all types of restaurants, from QSR to Fine Dining. Unlike other loyalty programs, it doesn't require additional hardware or require staff involvement. Customers simply pay as usual and the magic happens in the background. 

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Apr 20, 2017 | Evaluating Customer Loyalty Programs | Why Thanx | building loyalty

What a great loyalty program can teach you about your customers

Loyalty programs typically operate with the goal of driving increased frequency from your customers. But as technology progresses, best-in-class loyalty programs can actually become your best source of business intelligence.

Customer loyalty isn't just about punch cards — more sophisticated programs are taking their place. Unprecedented amounts of data are now available to brick-and-mortar businesses. Restaurants, car washes, entertainment centers, and bakeries are all joining the data revolution, using digital loyalty programs to gather vital customer intel. What type of "intel" exactly, you ask? Read on to see how modern loyalty programs are driving a deeper understanding of customers and their behavior for previously underserved industries.
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Mar 28, 2017 | Evaluating Customer Loyalty Programs | Why Thanx | building loyalty

How to Build a Loyalty Program that Works

Want to grow your business through loyalty, but don't know where to start?

It used to be that walking into a retail establishment and being given some form of a discount, special offer, or free sample was a unique and appreciated moment. Now, as customers, we expect a reward in return for our consistent business. We sign up for rewards cards, loyalty programs, email discounts, mobile coupons … anything for the extra savings.

On the merchant side, this is all summed into two words: customer loyalty. But with big brands building customized applications, credit card loyalty programs, and more, how do small businesses keep up? How do we measure the return on investment on something as basic as a punchcard?

That’s what this resource will extensively cover. We’ll go through what some of the top brand loyalty programs look like, dig into data proof, and end with how to make it all happen on a small budget.

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Mar 22, 2017 | Evaluating Customer Loyalty Programs | Why Thanx | building loyalty

How to Build a Loyalty Program that Works

Want to grow your business through loyalty, but don't know where to start?

It used to be that walking into a retail establishment and being given some form of a discount, special offer, or free sample was a unique and appreciated moment. Now, as customers, we expect a reward in return for our consistent business. We sign up for rewards cards, loyalty programs, email discounts, mobile coupons … anything for the extra savings.

On the merchant side, this is all summed into two words: customer loyalty. But with big brands building customized applications, credit card loyalty programs, and more, how do small businesses keep up? How do we measure the return on investment on something as basic as a punchcard?

That’s what this resource will extensively cover. We’ll go through what some of the top brand loyalty programs look like, dig into data proof, and end with how to make it all happen on a small budget.

Read now
Feb 21, 2017 | Evaluating Customer Loyalty Programs | Why Thanx

Ultimate Guide to Customer Loyalty in 2017

We're excited to share our latest version of our customer loyalty benchmarks eBook — get a copy for yourself now.  

Every year, we publish an eBook, compiling the most critical stats and knowledge about customer loyalty. 

This year, we wanted to paint a holistic picture about customer loyalty — why it's important, how it's built, and ways that any business can catalyze that loyal feeling throughout their customer base. Download the guide here!

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Jan 4, 2017 | Why Thanx

The 2017 Thanx Awards

It's that time of the year again — In this blog post, we turn our attention to the customers who have shown loyalty to their favorite shops and restaurants in extraordinary ways. Since everyone loves an end of year wrap-up, we present to you: The 2017 Thanx Customer Awards.

We always knew our users were the best... and our data holds the proof! As we head into 2017, we wanted to give Thanx to our super users from 2016. For the third year in a row, we're acknowledging our outstanding Thanx-ers in our annual Thanx awards (basically the Oscars of loyalty). All of our merchants have extraordinary VIP customers, but these customers in particular really stood out. From frequency to advocacy to feedback, you'll be amazed at how these VIPs engaged with their favorite merchants.

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About this Blog

Detailed insight into why Thanx is the best customer retention and loyalty solution available. Read through case studies, customer stories, and more.

 

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