CUSTOMER RETENTION AND LOYALTY

Dining in is dying because delivery is killing it

What a great loyalty program can teach you about your customers

Top Ways to Get More Customers In Your Loyalty Program

How Offline Retailers can Fight Amazon

The Car Wash Show: Loyalty Panel

How to Build a Loyalty Program that Works

Five Pizza Marketing Strategies for 2017

How to Build a Loyalty Program that Works

How C-Stores can Fight Competition (and win)

Ultimate Guide to Customer Loyalty in 2017

5 Ways Convenience Stores are Failing at Customer Loyalty

How New Technology is taking the Franchise Marketing Challenge into Account

Why Customer Satisfaction Surveys are the Pulse of Your Business

Announcing: Net Promoter Score Upgrade!

How to Choose a Customer Loyalty Program

The 2017 Thanx Awards

Building a Restaurant Culture Around Loyalty

Five Steps to Building a Loyalty Program that Drives Revenue

Thanx Announces $17.1 million in Series B Funding to Bring Big Data to Brick-and-Mortar Merchants

The Seven Deadly Sins of Loyalty Marketing

How to build true customer loyalty (hint: it takes more than just discounts)

Why Mobile is Not a "Check-the-Box" Initiative — FSTEC 2016

FSTEC 2016: Day 1 Highlights

What Brick and Mortar Business Can Learn from SaaS Success

Loyalty program best practices: Take a hint from behavioral psychology

How Fine Dining Can Beat Fast & Cheap

Why 5 million people signed up for DD Perks loyalty program

The Popularity Problem: How to handle increased store traffic

How great customer loyalty programs stand out from the rest

How Consumers Actually Use Loyalty Programs

Profitability Hacks: Two ways to maximize ROI from your loyalty program

The past, present, and future of loyalty marketing

Gotta Catch 'Em All: Businesses can profit from Pokémon GO traffic long-term

Buffalo Wild Wings' Customer Loyalty Program: 3 Key Takeaways

Checklist: Is your customer loyalty program working?

Why Chipotle's rewards program "Chiptopia" won't fix their customer loyalty problem

How businesses can fix (and prevent!) bad Yelp reviews

How to Supercharge Your Rewards Program Sign-ups

Beware The Silent Guest

The 3 Most Expensive Customer Loyalty Program Mistakes

4 Car Wash Marketing Strategies That Work

How a loyalty program can double as viral marketing campaign

How Restaurants Can Use Mobile to Make Customers More Loyal

Restaurant Leadership Conference Key Takeaways

Branded Apps by Thanx: Revolutionizing the Loyalty Card App Experience

The Good, the Bad, and the Ugly: Starbucks' Loyalty Program Makes Huge Changes

Why the World's Most Innovative Companies Have Great Customer Loyalty Programs

Problem Solved: Referral Programs, Made Effortless with Thanxgiving

Why Zip Code Marketing Research is Making Money for Small Businesses

Why The Chipotle Loyalty Program Isn't Working

The 2016 Customer Loyalty Benchmarks

How I Improve Customer Engagement — CSO Jimmy Starnes

The Car Wash Project Management Triangle

Where “Customer Loyalty” Stands Today

5 Simple Ways to Get More Customers In Your Loyalty Program

New Year's Resolution — Let's Fix Acquisition Marketing

The 2016 Thanx Awards

3 New Year's Resolutions For Fine Dining Marketers

Job Shadow Shows Why Culture Matters For Silicon Valley Companies

How to Prevent Marketing Failure — Classroom Session

How I Improve Customer Satisfaction — Owner Maura Feingold

My Experience Improving Customer Loyalty — CEO Leslie Silverglide

Car Wash Research To Beat the Competition

Case Study Examples - Videos Analyzing Loyalty Marketing

The Future Of Mobile App Marketing — Keynote Speech

Restaurants Win With Net Promoter: Bain Study

Tokenization - Your Credit Card's Best Friend

Apple Wallet | Loyalty

Car Wash Advertising Has To Be Customer First

Mobile Murders Traditional Marketing Channels

Car Wash Signs Work Well — But Only When Done Right

Top Car Wash Tips To Get Customers' Engines Revving

@Thanxinc at #MobileBeat: Get In With “No App, Apps” – or Get Out

Invest In Your Feet- The Top 5 Footwear Industry Trends

6 Ways to Get Millennials into Your Car Wash

Go Inside The App Design Mind: Thanx v3.0 Is Here

Fine Dining Restaurants– Let's Talk Marketing Data

Solving the The Car Wash Industry's 5 Biggest Challenges

Building Customer Loyalty - 5 Reasons to Make it a Priority Now!

Where Can I Use Apple Pay? And, More Importantly, Why?

How You Can Win With The Sharing Economy

Starbucks Name? A Brand Loyalty Program At Its Finest!

The Recipe For Marketing Gluten-Free Foods

Replying to Customer Feedback Grows Sales +22%

5 Keys To Building Awesome Apps

VIP Marketing Solutions Increase Sales 40%

Four PMQ Pizza Industry Stats, Interpreted

How To Compete with Fast Casual Pizza...And Win

Push Notification Open Rate Statistics = 50-80%

Card-Linked Offers Technology: Growing WITH Momentum

Customer Relationship Marketing Fuels Shenaniganz Growth

Top 10 Pizza Marketing Strategies You're Not Using – Part 2

Top 10 Pizza Marketing Strategies You're Not Using

Here's How To Get Better Email Marketing Results

Need Ways To Improve Customer Satisfaction? Use New Incentives

What is a Good Net Promoter Score?

Pickleman's Shows How To Attract Customers To Slow Days

The Current State Of Customer Engagement Strategies

How Thanx Helps Make More Dough for Pizza Restaurants

The Dunkin' Donuts Loyalty Program: 3 Key Takeaways

Does My Customer Rewards Program Actually Work?

#DidYouKnow: 70% of Retail and Restaurant Customers Visit Only Once

Can Your Multi-Location Business Answer These Seven Questions?

What I Learned From Launching A New Customer Retention Program

Winback. It's What's For Customer Retention.

Case Study: Mixt Greens Gets Rid Of Plastic Cards To Improve Retention

This Expert Analysis Of Customer Loyalty Sets The Stage For 2015

The 2015 Inaugural Thanx Awards

The Must Know Retention Marketing Stats For 2015

3 Ways To Improve A Restaurant Loyalty Program

New Study: Restaurant Revenue Down 45% During Holiday Season

Branded App For Customer Loyalty – Good Idea or Bad Idea?

When Should I Launch a Loyalty Program?

Case Study: How Showmars Used Loyalty Rewards To Increase Revenue

The Whole Foods Loyalty Program: 4 Key Takeaways

Proprietary Data for Brick-And-Mortar Businesses

Why Customer Retention Marketing

Case Study: Patxi's Pizza Loyalty Program

How To Evaluate Customer Loyalty Software

How Brick-and-Mortar Stores Can Win

How To Manage Millennials and Loyalty Programs

About this Blog

Customer retention and loyalty best practices for merchants evaluating how to increase revenue from existing customers and improve satisfaction.

 

Subscribe

The latest from the Thanx Blog, delivered weekly to your inbox.